Product Release Notes: 5th May 2022

Improvements & New Features: Connections 🤝

1. Ag-Grid for inbound leads and contacts pages

Why have we built it?

We know that for exhibitors, being able to filter and sort their leads and contacts is extremely important to be able to effectively take action. This will make the process of viewing leads and contacts much easier, saving them time and allowing them to prioritise what is most important.

What are the changes?

Grip Team members can now switch the inbound leads list to the table view powered by Ag-grid. The contacts table is replaced by the Ag-Grid table. They can control what columns are available in the table, sort and filter by any column, and change the number of results displayed per page.

It will now be much easier to browse through your leads list.

Available from: 5th May 2022

Available to: All users, Automatically enabled

2. Exhibitor NPS survey

Why have we built it?

We recognise that exhibitor success means more revenue for you as organisers. Therefore, we made this update to keep track of exhibitor sentiment; improving our tools to meet their needs.

What are the changes?

Team members will see an NPS survey followed by a few product satisfaction questions. The survey will show up on the teams pages on and after the event start date. We will now have a direct source of exhibitor satisfaction data.

Available from: 5th May 2022

Available to: All users, Manually enabled

3. Switch teams dropdown in team navigation

Why have we built it?

We know that user experience is key to running a smooth and successful event that exhibitors and attendees love. With this in mind, our UX bar will now look cleaner and be easier to navigate.

What are the changes?

Easier navigation and improved display. Users that are part of multiple teams will see a 'switch teams' button in the teams navigation instead of on the top bar. The button will be of a similar format to the switch events button.

Available from: 6th May 2022

Available to: All users, Automatically enabled

Improvements & New Features: Event Foundations ⚙️

1. Ability to add user<>user relationships and to name relationships

Why have we built it?

We know that being able to create user<>user relationships are important. After listening to your feedback, and requests, we have now allowed dashboard users to create their own user<>user relationships without needing dev input. We will also allow dashboard users to name the relationships created. Previously this was only available on the old relationships page.

What are the changes?

We are building the ability for a dashboard user to create a user to user relationship themselves from the type settings page and giving them the ability to name any relationship from that page too. We previously could not perform this action.

Available from: 5th May 2022

Available to: All users, Manually enabled

2. Ability to show/hide the 'send to calendar' button

Why have we built it?

A frequent request from organisers, we have given you the ability to show/hide the 'send to calendar' button. This puts you in more control without requiring developer input.

What are the changes?

We have added the ability to turn the send to calendar button on or off in the dashboard.This previously required developer involvement, but can now be done by anybody.

Available from: 5th May 2022

Available to: All users, Manually enabled

3. Search function for metadata on web networking

Why have we built it?

Manually scrolling through to search for metadata on web networking takes a lot of time as the metadata fields have hundreds of potential answers. This now removes the requirement to manually scroll through and find the correct one(s), saving you time and being able to search for exactly what you need.

What are the changes?

When an attendee needs to input metadata, when there are many options they can search to find the correct answer quickly.

Available from: 5th May 2022

Available to: All users, Automatically enabled

4. LaunchNotes added to the dashboard

Why have we built it?

To make our platform the best it can be for you, we are regularly making changes. Having product updates on LaunchNotes will easily allow you to see what changes have been made and how these changes will help you.

What are the changes?

We have added a 'what's new' side bar link, which will allow you to see all updates and when something new has been added to the dashboard.

Available from: 5th May 2022

Available to: All users, Automatically enabled

Improvements & New Features: Mobile 📱

1. CrowdConnected Updates

Why have we built it?

Updating our CrowdConnected blue-dot, indoor mapping integration is important for attendees, helping them to find the exhibitors they want to see and navigate around the event. These updates will help increase the opt-in rates for CrowdConnected services throughout events and also be more transparent with those accepting the permissions.

What are the changes?

Users will be asked for permissions regarding the CrowdConnected library if the event start is in less than 24 hours. Additionally we show the new opt-in screen to further inform the user the reasons behind asking for such permissions.

Available from: 5th May 2022

Available to: All users, Manually enabled

2. iOS WebView fixes

Why have we built it?

Naturally, we keep up to date with new regulations from Apple which now state that the user has to voluntarily select if they would like to be tracked outside the app or not.

What are the changes?

iOS users will get to choose if they want to open the URL's via WebView or on an external browser.

Available from: 5th May 2022

Available to: All users, Manually enabled