Managing translated data just got smarter 🌍. We’re upgrading how incoming registration data maps to your custom field values, so the system can automatically recognize what you've set up in the dashboard, even across multiple languages.
Until now, custom field values submitted during registration had to exactly match what was set in your dashboard. If there were differences between your registration data (across any language), it wouldn’t display in the event.
This caused:
🔍 Hidden or missing profile data
🛠 Manual cleanup work for organizers
🧩 Extra complexity in multi-language event setups
Even if the correct translations existed in the dashboard, they weren’t matched unless they were an exact duplicate of the incoming value in order to prevent badly-formatted profiles.
We’re bringing the smart matching logic from the dashboard data uploader directly into the registration pipeline. Now, when registration data comes in, the system will:
🌐 Use the basic English values to automatically work out which data is meant to be assigned.
✅ Auto-assign the correct value from your dashboard setup - even if translation data is missing.
This applies to all registration sources, without any extra configuration. All you need to do is decide in advance what the correct data in Grip should be and upload it in bulk to the Grip Engage dashboard.
Introduction of support for multi-language events even in Native Integrations
Less time spent manually fixing or mapping values
Smarter automation with fewer hidden fields
Cleaner, more consistent event data from the start
This improvement helps ensure your event data is clean, consistent, and multilingual-ready.
This enhancement is part of our ongoing work to streamline integrations and deliver a smarter, more flexible event platform 💡.
Questions? Reach out to your account manager or contact support@grip.events. Curious about what Grip's team is working on at the moment? See our Roadmap.