Product updates

See the latest feature releases, product improvements and bug fixes

Meeting Organizer Limits

This update makes scheduling more flexible and intuitive. By giving attendees the freedom to manage their time more effectively and allowing organizers to control meeting behaviours at an event level, we’re making it easier than ever to create successful connections.

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Lead Qualification Questions

Introducing Lead Qualification Questions—a new feature designed to elevate how exhibitors capture and qualify leads at your events, creating lasting value with every interaction. This feature empowers exhibitors to go beyond collecting basic contact information, offering them the tools to gather deeper insights about potential leads through customized questions — all within the event app.

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Enhanced Real-Time Chat Updates

We’ve introduced key improvements to chat functionality and notification clarity, ensuring users can communicate effortlessly and stay organized. These updates deliver a streamlined, user-friendly experience for managing conversations and keeping track of important updates.

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Targeted Event Messaging with Behaviour-based Segmentation


The ability to communicate effectively with your attendees can make all the difference between an event that simply happens and one that truly resonates. However, as any event organizer knows, not all participants are the same—some are highly engaged, while others may need a little nudge to get involved. To help you address this challenge, we’re excited to introduce our latest feature: Behaviour-based segmentation for messaging.

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Personalized URLs for Session Details

Enhancement that empowers Event organizers to create more dynamic, tailored and engaging session experiences while maintaining a cohesive event interface.

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Enhanced Search for Korean, Japanese, Chinese and Other Non-Latin Languages


Search should be seamless for everyone, but users of Korean, Chinese, and Japanese languages face barriers due to the current 3-character minimum search rule. Since a single character in these languages often conveys as much meaning as a whole word in Latin-based languages, this restriction creates unnecessary friction, impacting user experience and accessibility.

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Embeddable Personalized URLs in Navigation Items

Event Organizers now have enhanced flexibility in utilizing personalized URLs within the Grip Web App.

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NI datasource: Visit by GES support JSON API

With the integration of VISIT by GES's newer JSON API, we are ensuring our platform remains aligned with industry standards and equipped to support future advancements in managing event data. This update doesn't introduce entirely new functionality, though it enhances how we handle data.

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Benchmarking Insights

We are excited to announce the upcoming launch of our Event Benchmark Report, a game-changer for event organizers looking to compare their event's performance against similar events on the Grip platform. This report provides insights that help you understand how your event measures up, allowing you to optimize for better engagement, more successful meetings, and improved attendee satisfaction.

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NI: Editable Integration Pointers

Efficient data handling is key to ensuring smooth operations and seamless experiences. We’re excited to unveil our latest update, designed to give you more control and transparency in your data integration process—the introduction of editable integration pointers!

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