Product updates

See the latest feature releases, product improvements and bug fixes

Event organizers using external registration systems often face challenges when it comes to managing participant data. With our new more granular Profile Editing, you’ll gain unprecedented control over which profile fields participants can edit in Grip. This enhancement ensures that your event runs smoothly, while still providing flexibility for your attendees to personalize their experience.

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We’re rolling out improvements to how profile images are handled in the mobile app, with a focus on delivering better visual consistency and a smoother user experience.

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Event templating: Public template library

Introducing the Template Library — a transformative feature designed to streamline your event setup process and enhance collaboration across your team. For organizers who are new to Grip or just need some inspiration, this release is a game-changer, saving you time and ensuring that best practices are consistently applied across your events.

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MustMeet Support for new Meeting fields

We’ve made improvements to how you manage your MustMeet attendee permissions—making it simpler, faster, and much easier to control everything from within Grip's dashboard.

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MustMeet Performance & Scheduler Optimisations

We’ve made significant improvements under the hood of the MustMeet Scheduler, making it more reliable, more efficient, and easier for our team to support. These changes result in better matches, smoother scheduling, and a more dependable experience for high-stakes meeting programs.

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Handling many-to-one field mapping

We’ve enhanced Native Integrations to support mapping multiple source fields into a single destination field in Grip. This applies to both multi-choice Custom Fields and special metadata fields like Exhibitor ID that allow multiple values.

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Supercharge your Session recommendations with Custom Fields

We’re thrilled to announce an upcoming enhancement that will empower event organizers to transform how attendees engage with sessions. With our integration of custom fields into Session Recommendations, you’ll have the ability to help tailor session recommendations, ensuring that every participant receives the most relevant and engaging experience possible.

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Meeting Organizer Limits

This update makes scheduling more flexible and intuitive. By giving attendees the freedom to manage their time more effectively and allowing organizers to control meeting behaviours at an event level, we’re making it easier than ever to create successful connections.

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Lead Qualification Questions

Introducing Lead Qualification Questions—a new feature designed to elevate how exhibitors capture and qualify leads at your events, creating lasting value with every interaction. This feature empowers exhibitors to go beyond collecting basic contact information, offering them the tools to gather deeper insights about potential leads through customized questions — all within the event app.

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Enhanced Real-Time Chat Updates

We’ve introduced key improvements to chat functionality and notification clarity, ensuring users can communicate effortlessly and stay organized. These updates deliver a streamlined, user-friendly experience for managing conversations and keeping track of important updates.

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